1. General Information
This Privacy Policy governs the processing of personal data collected through the website www.g28lab.com (hereinafter the “Website”), owned by G28LAB S.A.S. (hereinafter “G28LAB” or “We”). By accessing and using the contact forms on this Website, the User accepts the conditions set forth herein.
In compliance with the provisions of the Colombian Statutory Law 1581 of 2012 and Decree 1377 of 2013 regarding the Protection of Personal Data, G28LAB guarantees the confidentiality, freedom, security, veracity, transparency, access, and restricted circulation of the data provided by Users.
2. Data Collection and Purpose
The Website collects personal information (Name, Email, Phone Number, and Technical Project Details) exclusively through the “Contact” and “Start Your Project” forms voluntarily submitted by the User.
Purpose of Processing: The data collected will be used solely for:
- Responding to requests for engineering quotes, prototyping, and machinery upgrades.
- Establishing technical communication regarding the specific projects described by the User.
- Sending commercial proposals directly related to the User’s inquiry.
G28LAB does not sell, rent, or transfer user data to third parties for marketing purposes.
3. Data Storage and Retention
This Website serves as an informational portfolio and a bridge for communication. Personal data submitted via forms is transmitted directly to the administrative email of G28LAB S.A.S. and is not permanently stored in the public database of the website.
Retention Period: Information will be retained only as long as necessary to fulfill the commercial or technical relationship, or as required by legal and tax obligations in Colombia.
4. Cookie Policy
G28LAB utilizes only technical and functional cookies strictly necessary for the operation of the Website (e.g., WordPress session stability). We do not use third-party invasive tracking cookies for advertising behavior analysis.
The Website may contain links to external platforms (e.g., YouTube video demonstrations). By accessing these links, the User accepts the privacy policies of those third-party platforms, which are unrelated to G28LAB.
5. User Rights (Habeas Data)
In accordance with Colombian regulations, the User has the right to access, update, rectify, and request the deletion of their personal data from our records.
To exercise these rights, the User must submit a written request to our official communication channel:
Email: info@g28lab.com
Location: Colombia
6. Intellectual Property
The content, engineering designs, CAD renders, texts, and logos appearing on this Website are the exclusive property of G28LAB S.A.S. or are used with authorization. The total or partial reproduction of this material without prior written consent is prohibited.